I feel a bit let down if I can't get it to work although I am sure that the problem is with Windows 10 and not HP. HP 3D DriveGuard protects the hard drive by 'parking the heads' if the notebook is accidentally dropped or is abruptly impacted by another object. Sorry for making a fuss but I do travel about a fair amount with my laptop and when I bought the PC, the salesman convinced me that an HP with Driveguard was "just what you need". VERSION: 4.2.9.1 REV: A: DESCRIPTION: This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. " but now I don't know if that is because it is not installed or is running O.K. When I fire up my PC I'm not now getting the original pop-up saying that "This app can't run on this PC. There was no sign of HP 3D Driveguard in the list of pograms available. I restarted my computer and went to Control Panel> uninstall a program. I then went to the SP82755 level of SWSETUP directory and ran HPSetup.exe. I uninstalled HP 3D Driveguard again and restarted my PC, downloaded SP82755 as you suggested and saved to c:\SWSETUP\SP82755 (it created a new directory of that name). I am 73 years old and the last program I wrote was in fortran 77 (probably before you were born?). Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution.Ĭlick the “ Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! If you think you have received a fake HP Support message, please report it to us by clicking on 'Flag Post'. If the solution provided worked for you, please mark accepted solution for this post. Refer this article to know how to use HP support assistant. If the issue persists try the steps recommended below.ĭownload the latest supported Visual C++ from this link and install it on your PC and check if you get the error.Īlso, try updating the drivers from support assist and check if it helps. Link to update the HP 3d drive guard software. Download and install the following SoftPaq to update the HP 3D DriveGuard Software. Uninstall the HP 3d drive guard software from the control panel.Ģ. I have checked the records and found a service advisory related to the issue you have mentioned.ġ. This issue can be caused due to third-party application conflict on your PC. An updated app may be available error on your PC. An updated app may be available error on your PC.ĭid you make any software or hardware changes on your PC?Īs you mentioned you are getting an error this app doesn't work on this version of windows. I understand you are getting an error this app doesn't work on this version of windows. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Double-click the downloaded file and follow the on-screen instructions.Ĭopyright Copyright (c) 2018 HP Development Company, L.P. Download the file by clicking the Download or Obtain Software button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved).Ģ. Fixes an issue on a system running Windows 10 where the operating system displays a message that the HP Accelerometer cannot function properly on the system.ġ. Microsoft Windows 10 All Editions (64-bit) Microsoft Windows 10 All Editions (32-bit) The HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object. This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. VERSION: 4.1.16.1 REV: A: DESCRIPTION: This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system.
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